Safety-first, always.
Every mechanic is verified. Every job is tracked. Every payment is secure. You stay protected from request to completion.
Six layers of protection
From the moment you tap "Request" to when the job is done, multiple safety systems work together to keep you protected.
Verified mechanics
Every mechanic is background-checked, ID-verified, and skill-assessed before joining the platform. No shortcuts.
Job PIN verification
Your mechanic must enter a unique PIN you provide before starting any work. No PIN, no access. You stay in control.
Share live job details
Share your live session link with family or friends. They see your mechanic's location and job progress in real time.
Emergency assist button
One-tap emergency alert that notifies our safety team and shares your GPS coordinates instantly. Help is never far.
Support & dispute resolution
24/7 in-app support with dedicated dispute resolution. Every issue is logged, tracked, and resolved fairly.
Pay in-app only
All payments processed securely in-app. Never hand over cash. Every transaction is logged and receipted automatically.
Protection at every step
Mechanic verification
ID verified, background checked, skill assessed, and approved by our team before they see a single job.
PIN before work starts
You receive a unique job PIN. The mechanic must enter it before any work begins. No guessing, no bypassing.
Live tracking enabled
Your mechanic's real-time location and job progress are visible to you and anyone you share the session with.
Secure in-app payment
Payment is held securely in-app until you confirm the job is done. No cash changes hands, ever.
Post-job support
Rate your mechanic, file a dispute, or contact our 24/7 support team. Every interaction is logged.
Stay smart, stay safe
Nigeria-specific safety guidance to help you get the most out of OGAH MECHANIC while staying protected.
Prefer daylight hours
For non-emergency repairs, schedule jobs during daylight hours when visibility and foot traffic are highest.
Use safe meeting points
Choose well-lit, populated locations. Filling stations, estate gates, and commercial areas are good options.
Verify badge and PIN
Always check your mechanic's photo ID badge matches their profile. Never share your job PIN until they arrive.
Keep everything in-app
All chats, payments, and interactions should stay within the OGAH app. Never move to WhatsApp or cash.
Share your session
Tap 'Share Live Session' to send a real-time tracking link to a trusted contact before the mechanic arrives.
Report anything suspicious
If something feels off, use the in-app report button or tap the emergency assist button immediately.
Zero tolerance for bad actors
Clear rules, strict enforcement. Here is how we protect you from scams and data misuse.
No off-app payments
Any mechanic asking for cash, transfer, or off-app payment violates our terms. Report them instantly and we'll take action within 1 hour.
Anti-scam protection
We never ask for your bank details, OTP, or ATM PIN. Mechanics cannot request advance payments. All charges are transparent and shown upfront.
Data privacy
Your personal data, location history, and payment info are encrypted end-to-end. We never sell your data to third parties. Period.
Important: OGAH will never call you to request your password, OTP, or bank details. If anyone contacts you claiming to be from OGAH asking for payment outside the app, report them immediately.
Safety questions answered
Report them immediately using the in-app report button. Requesting off-app payment is a violation of our terms. We will investigate within 1 hour and permanently ban offenders. You will receive a full refund for any off-app payment.
Tap the red SOS button at any time during a live job. It immediately alerts our safety team, shares your GPS coordinates, and optionally notifies your emergency contacts. Our team responds within 60 seconds.
Yes. Once matched, you see their full profile: verified photo, real name, ratings, specialties, number of completed jobs, and vehicle details. You can cancel for free if anything seems off.
You can pause the job, contact support, or trigger emergency assist. Our dispute resolution team reviews every case within 24 hours with access to full job logs, GPS data, and chat records.
All data is encrypted in transit and at rest. We use bank-grade encryption for payment data. Your location is only shared during active jobs and is never sold to third parties.
We recommend daylight repairs for non-emergencies. For night-time requests, we prioritize mechanics with the highest safety ratings and enable enhanced tracking features automatically.
Request safely, right now
Every mechanic is verified. Every job is tracked. Every payment is secure. Your safety is built into every tap.